How we protect your privacy

Last updated: June 25, 2025

This privacy policy ("Privacy Policy") governs the data collection and processing practices of Promeo.app ("Company", "we", "us") when you install, download, or use the Promeo.app browser extension ("Extension") offered on our website, designated landing pages, or through extension stores. The Extension provides prompt optimization and related services ("Service(s)").

This Privacy Policy contains important disclosures on how we collect, use, share, and protect your personal data or information as further detailed below. To the extent permitted by applicable laws, this Privacy Policy is an integrated part of the binding Terms of Use ("Terms of Use"). Definitions herein shall have the same meaning as defined in the Terms of Use.

PLEASE DO NOT DOWNLOAD, INSTALL, OR USE THE EXTENSION OR SERVICES IN ANY MANNER BEFORE YOU READ AND ACKNOWLEDGE THIS PRIVACY POLICY. THE USE OF INFORMATION RECEIVED FROM THE GOOGLE API THROUGH THE EXTENSION WILL ADHERE TO THE CHROME WEB STORE USER DATA POLICY INCLUDING THE LIMITED USE REQUIREMENTS THEREIN.

This Privacy Policy applies to all users worldwide.

If you are a resident of California, please refer to Section 10 for information about the categories of Personal Information we may collect and your rights under California privacy laws. If you are a resident of the European Economic Area (EEA), United Kingdom, or Switzerland, please refer to Section 9 for information about your rights under the General Data Protection Regulation ("GDPR").

1. Contact Information

Promeo.app is the controller (as such term is defined under the GDPR or equivalent privacy legislation) of the Personal Data we collect from you. For any question, inquiry, or concern related to this Privacy Policy or the processing of your Personal Data, you may contact us by email: support@promeo.app.

2. Amendments

We may update this Privacy Policy from time to time and recommend that you check back periodically for the latest version as indicated by the date at the top of the Privacy Policy. Where required by applicable laws, we will provide you with notice of material changes to this Privacy Policy.

3. Personal Data Processed, Purpose, and Lawful Bases

We process, collect, and share "Personal Information" or "Personal Data" as defined under applicable privacy laws, including contact information, online identifiers, and information that can reasonably identify you. Personal Data does not include non-identifiable information collected or generated via your use of the Extension and Service that is not linked or linkable to you, such as aggregated or de-identified usage data.

Data Categories and Purposes

Data Set	Purpose of Processing	Lawful Basis (GDPR)
Contact Information	Account creation, support, communication	Contract necessity, legitimate interest
Usage Data (telemetry, logs, engagement)	Provide and improve the Services, analytics, security	Legitimate interest
Prompts and Outputs	Provide and optimize Services, analytics, product improvement	Contract necessity, consent (where required)
Online Identifiers (IP, device info)	Security, fraud prevention, analytics	Legitimate interest
Cookies/Local Storage	Preferences, user experience	Consent (where required)

We may use and disclose de-identified or aggregated data for research, analytics, and product development. We take reasonable measures to ensure de-identified data cannot be associated with an individual and will not attempt to re-identify it.

4. Data Sharing and Disclosure

We do not sell your Personal Data. We may share data:

With service providers (e.g., hosting, analytics) under strict confidentiality
If required by law or to protect rights and safety
In connection with a business transfer (e.g., merger or acquisition), with notice to users

5. Data Security and Retention

We employ industry-standard security measures to protect your data. No method of transmission or storage is completely secure. We retain your information only as long as necessary for the purposes described or as required by law.

6. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information
Request a copy of your data or ask for its correction or erasure
Opt out of non-essential data collection (where applicable)
Withdraw consent at any time (if processing is based on consent)

To exercise these rights, contact support@promeo.app.

7. Children's Privacy

The Extension is not intended for children under 16. We do not knowingly collect data from minors.

8. International Transfers

Your information may be processed and stored in countries outside your country of residence. We ensure adequate safeguards for such transfers as required by applicable law.

9. Additional Privacy Information for EEA, UK, and Swiss Residents (GDPR)

If you are located in the EEA, UK, or Switzerland, you have additional rights under the GDPR:

The right to access, rectify, erase, or restrict processing of your data
The right to data portability
The right to object to processing
The right to lodge a complaint with your local data protection authority

We process your data as described in Section 3, relying on contract necessity, legitimate interest, or your consent as required.

10. Additional Privacy Information for California Residents (CCPA)

If you are a California resident, you have additional rights under the CCPA:

The right to know what personal information we collect, use, disclose, or sell
The right to request deletion of your personal information
The right to opt out of the sale of your personal information (note: we do not sell your data)
The right to non-discrimination for exercising your CCPA rights

To exercise your rights, contact support@promeo.app.

11. Contact Us

For questions about this Privacy Policy or your personal information, please contact us at support@promeo.app.